Frequently Asked Questions
Find answers to common questions about our home organization and furniture products
What materials are used in SONGMICS products?
We prioritize durability and aesthetics, using high-quality materials such as premium engineered wood, robust steel frames, and breathable non-woven fabrics.
Are your products easy to assemble?
Yes, most products come with numbered parts, detailed illustrated instructions, and the necessary tools to ensure a smooth assembly process.
Do you offer a warranty on furniture?
We provide a standard 2-year warranty on most items, covering manufacturing defects and hardware issues under normal domestic use.
How do I care for my SONGMICS fabric organizers?
We recommend wiping fabric surfaces with a damp cloth and mild detergent. Do not machine wash or submerge in water.
Can I purchase replacement parts?
Yes, if you need a specific screw or panel, please contact our support team with your order number and the part letter from the manual.
Is the weight capacity listed for each shelf?
Absolutely. Static load capacities are listed in the product specifications. We recommend even distribution of weight for maximum stability.